Tag: QA

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Achieving Innovation by Way of Chaos

For centuries, discoveries in science have influenced the development of management theory. In the 1800s, business leaders applied Newton’s linear logic—output is directly proportional…

A New Story for a New Time

Throughout our existence, people have told stories as a way to understand our place in the universe and shape our action. When a radically…

Failing the Test

The National Assessment of Education Progress (NAEP), a program of the United States Department of Education, has been tracking academic performance for 30 years,…

“Staging” a Comeback at Unilever

Over the past couple of years, O some brave souls in the business world have started to talk about the link between personal growth…

Modeling for What Purpose?

System dynamics does not impose models on people for the first time—models are already present in everything we do. One does not have a…

Forging Sustainable Solutions to Complex Problems

The next time you are involved in a seemingly unbreakable impasse, think about the dilemma faced by South Africans in the early 1990s. After…

Change as Challenge: Taking Stock of Organizational Learning

W ith the publication of The Fifth Discipline in 1990, Peter Senge added significant momentum to the growing field of organizational learning (OL). The…

Acting on Interdependence

The world works much better when we respect its interdependence. I learned this lesson 15 years ago, when my colleagues at Rocky Mountain Institute…

The Common Flaw of All Problem-Solving Models

We suspect that every reader of this newsletter has been steeped in articles and classes on a myriad of problem-solving techniques. We have all…

The Mantra of Appreciation

Ifirst learned about Appreciative Inquiry in the late 1980s when David Cooperrider and Diana Whitney developed their model, echoing Maslow’s idea that we look…