Tag: QA
Showing 10 of 354 results (by popularity)
Reader Response to “Higher Education and the Income Gap”
In the December/January issue, we considered the question of whether increased funding of higher education might help to close the income gap in the…
Learning Differently in the Classroom
For 10 years now, Peter Senge’s articulation of the five disciplines of organizational learning have revolutionized the business and healthcare arenas. The practice of…
Raw Data vs. Reality: The Case of SARS
The recent SARS (Severe Acute Respiratory Syndrome) outbreak in Toronto, Canada, and its handling by the media, local health authorities, and the World Health…
Anchoring Model Development in Causal Loop Diagrams
As a consultant working in the field of systems thinking, I am continually amazed by the ease with which people are able to read…
The Imperfect Storm
When the “great blizzard of 2001” in the northeastern United States failed to be in the right place at the right time, with the…
A Curriculum for Transformational Learning
We all know from personal experience that acknowledging the need to do something differently doesn’t mean that we actually change how we act (just…
Operationalizing Systems Thinking on One Page
It is always a thrill to gain new insights after applying systems thinking to a problem situation. Imagine a team that is exhilarated from…
Wired for Change: Leveraging Insights from Biology
Either way you spell it, this former CEO’s name is “mud.” Though the pun may be entertaining, the result of failing to explore “unthinkable”…
Eye of the Needle: A Communication Tool
How often have you left a conversation feeling dissatisfied with how it went, how you conducted yourself, and what the final outcome was? Were…
Establishing an Open Dialogue Down Under at Murdoch Magazines
In March 2001, the international media company Murdoch Magazines was nominated as one of the top 20 employers to work for in Australia. Renowned…