What are the potential gains and pitfalls of launching an organizational learning initiative in a company whose governance model has historically been “top-down”? The…

As abundant experience has shown, most change management projects encounter significant resistance from key stakeholders. One of the main reasons that people fail to…

In writing and teaching people about systems thinking, my colleagues and I at I see systems often refer to “mental models.” For some people,…

Imagine that you’re sitting in the company cafeteria with some colleagues, munching sandwiches and discussing the latest resignation from the customer service group. “I…

It’s all over the headlines— Americans are getting heavier. The statistics are sobering: As documented by the Department of Health and Human Services, in…

Have you ever put an article you intended to read “later” on top of a pile? In her new book It’s Hard to Make…

The number of leadership titles flooding the marketplace these days reflects people’s quest to find ways for their organizations to respond effectively to the…

Many theories exist as to why it is so difficult for organizations to change and thrive in today’s complex work environment. Systems theory, for…

In Resonant Leadership: Renewing Yourself and Connecting with Others Through Mindfulness, Hope, and Compassion (Harvard Business School Press, 2005), Richard Boyatzis and Annie McKee…

Until 1983, state legislation had prohibited the city of Fayette Ville, North Carolina, from annexing—that is, extending its municipal boundaries to encompass surrounding urban-like…