AUTHORS’ NOTE: We’d like to thank and honor Carolyn Baldwin, a pioneering educator and World Café host, for coining the phrase “conversational leadership”; strategic illustrator…

We hear a lot about complexity in the business world today — specifically, that increasing complexity is making it tougher than ever for companies…

In response to growing environmental and social equity problems, hundreds of private and public “sustainable development” initiatives have blossomed across the globe since the…

Leaders like to think that good planning and solid management are the keys to successful change. Yet too often their best efforts, combining their…

We all face an onslaught of information daily. We use some of that information to learn and make inferences. As we do so, it…

Consider all the learning that occurs as people move from place to place inside and outside an organization, carrying insights and ideas from one…

Daily, we are exposed to information from a multitude of sources: the media, newspapers, radio, T. V., and the Internet. Generally this kind of…

There are many definitions of strategy. The one that means most to me is: A shared commitment to act toward a compelling goal. Why…

Foresight is the secret ingredient of success, because without foresight we cannot prepare for the future. Effective foresight has always been important in human…

Rereading Robert Greenleaf ’s renowned 1970 essay “The Servant As Leader” is always an exercise in humility for me. His writings are a constant…