Managers in many companies slay are struggling with one basic question: How do you actually create a learning organization? While the five disciplines described…

There is an old story about a student who asked his master, “Teacher, what holds up the world?” The teacher paused for a moment…

In the 1970s, diversification was the rage. But by the early 1980s, serious doubts had surfaced in the Shell Group about the wisdom of…

One of the primary benefits of modeling with systems tools—whether causal loops or computer simulations—is the intense discussion it can generate around important variables…

When Chrysler adopted activity-based costing (ABC) in 1991, the decision rep; resented more than a simple accounting change. The shift to ABC challenged many…

You need good people in your department to make your organization shine. Capable deputies allow you to stretch to new goals, and a thriving…

How often have you left a conversation feeling dissatisfied with how it went, how you conducted yourself, and what the final outcome was? Were…

Have you ever dared to count the amount of time you spend in meetings every month? Staff meetings, supervision, board meetings, work groups, strategic…

Have you resolved to make any changes in 2010? According to RichardWiseman, a psychologist at the University of Hertfordshire, most of us won’t achieve…

Few readers would disagree with the suggestion that those who develop and exercise a greater capacity to learn are likely to outperform those less…