I cannot count the times I have heard individuals announce, with great certainty, New Years resolutions by which they intend to change their behavior.

In a handful of classrooms across the country, middle and high school students are learning about the dynamics of systems by experimenting with a…

There are many definitions of strategy. The one that means most to me is: A shared commitment to act toward a compelling goal. Why…

It was an early November day in Massachusetts, when forecasters of both the weather and the economy agreed that the outlook was bleak. My…

Today, many management theorists and practitioners argue that organizations are attempting to move from one paradigm, or worldview, to another (see “How Dialogue Supports…

Ours is an era of discontinuity. The tectonic plates of history are shifting, causing powerful and complicated stresses for nearly every human system —…

In the early days of the study of change management, we used to cite an old adage:, “The key to successful change is that…

It sounds like some of you feel you’re getting no value from this class or think that we are wasting time. Some would like…

Since the Industrial Revolution, our organizations and society at large have held three biases regarding learning. First, the transmission of knowledge from an outside…

Emotional Intelligence — we’ve all seen books, presentations, TV specials, interviews, and conferences about it. Even the venerable Harvard Business Review has published articles…