Category: Articles
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Changing Organizational Culture from a Liability to an Asset
In a commentary on the OP-Ed page of the New York Times entitled “Failure Is Always an Option” (August 2003), Henry Petroski, a civil…
Organizational Politics: Using Your Power for Good
What do you think of when you consider corporate politics? Do you think of backstabbing, gossip, and self-interest, or do you think of alliance…
From Indicators to Action: The Systems Thinking Bridge
How well do you know your local area? Most people rely on a bewildering thicket of newspaper articles, TV news, and radio programs that…
Six Principles for 21st-Century Leaders
In my 15+ years of work with organizations and senior executives, I have found six principles, derived from spiritual literature, to be quite helpful…
Shifting the Unwritten Rules of Organizational Behavior
As many organizations are discovering, sustainable corporate change can be elusive. Why? Because we often fail to ensure that our organization’s “unwritten rules” the…
From Students to Citizens and Workers: An Interview with Deborah Meier
You and some colleagues are on a retreat, discussing long-term strategies for your organization. As the hour grows late, someone brings up the issue…
Putting Best Practices into Practice
Seeking out and spreading best practices throughout an organization — particularly a large organization — provides significant strategic advantages. The idea of identifying and…
The Conversational Power of Mapping Our Mental Models
Suppose that I bought a $34 ticket to hear a concert and, on the way to the event, I lost the ticket. I…
Attention Not Energy
When you face something unpleasant, give it your attention but not your energy.” This is one of the best pieces of advice I’ve ever…
A Business Is More than a Balance Sheet
Teachers sit on the bleachers at town meetings watching the townspeople resist raising their salaries. The Dartmouth faculty complains to the trustees about the governance…