Category: Articles
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Managed Competition: Let the Patient Beware
In an average year, one dollar out of every 10 I bring home goes for health insurance. My premium went up 10 percent in…
The Problem with Promotions
“The compact disc…has one big advantage over the old LP: it lasts almost forever. Great for consumers, a worry for record companies. Indeed, [this]…
POWERSIM™: Modeling with Flow Diagrams
Your management team has been working on creating a causal loop diagram that describes the challenges of launching a new product (sec “Two Product…
Using “Escalation” to Change the Competitive Game
You open your latest credit card bill and what do you find? Most likely another promotional offer for frequent flyers: earn bonus miles by…
Can Gateway Service Its Success?
In the world of mail-order computers, maintaining a balance between improving technology and developing new markets has always been a challenge. Gateway 2000 is…
New Product Development: A Tragedy in the Making?
Detroit’s Big Three, once the epitome of beleaguered U.S. manufacturers, now appear to be at the forefront of a resurgence in American manufacturing. As…
Using “Success to the Successful” to Avoid Competency Traps
Have you ever wondered why clocks run in the…uh…clockwise direction? Or why the QWERTY keyboard design is the standard for virtually all English typewriters…
Detroit’s Juggling Act: Balancing Production and Quality
Truck sales are on a roll…. US sales of light trucks stormed ahead 24% in January, to 416,828 vehicles, easily outpacing a 7.8% rise…
Stamped Out: Are Postage Costs Getting out of Control?
When Marvin T. Runyon took over the US Postal Service in 1992… He announced plans to slash layers of management and an early retirement…
A Community-Enrichment Plan: Print Your Own Money
I just got a thick envelope in the mail, and when I opened it, money fell out. Four bills, to be exact, along with…