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Making It Happen: The Implementation Challenge
About seven years ago, a Fortune 100 corporation began a three-year, $2 million organizational experiment. The goal was to gain a sustainable competitive advantage…
From Spreadsheets to System Dynamics Models
Decision-makers often turn to computer models when they face a problem too “big” to grasp all at once. Having the computer keep track of…
Transforming the Character of a Corporation
We judge others by what they do; we judge ourselves by our intentions.” “What you do thunders so loud, I can’t hear what you…
Rethinking Leadership in the Learning Organization
How many times have we heard statements like these and simply accepted them as “the way things are?” CEOs and other top executives talk…
Ishmael: Cultural Dialogue
“TEACHER seeks pupil. Must have an earnest desire to save the world. Apply in person.” Thus begins Ishmael, a compelling exploration of our shared assumptions…
A Journey Through Organizational Change
In the 1970s and 1980s, Digital Equipment Corporation was a successful, thriving computer manufacturer, second only to industry giant IBM. The company’s networking business,…
Using Systems Thinking “On-Line”: Listening for Competing Hypotheses
A common approach for using systems thinking in a group setting is to set aside a specific time to explore a significant issue containing…
Lessons in Systems Thinking: A Tale from the Land of Middle Health
Microtown, a small community deep within the Land of Middle Health, isn’t much different from other towns. Its citizens are young and old, rich…
From Causal Loop Diagrams to Computer Models — Part II
Last month we outlined a process for turning a causal loop diagram into an accumulator and flow diagram, using the example of staffing decisions.
Building a Core Competence in Community
I recently worked with a group in a high-tech computer company that once had a very alive sense of community. The people felt more…