Tag: QA
Showing 10 of 354 results (by popularity)
Reader Response to “Personal Computers: From Mania to Market Saturation?”
In the August “Systems Thinking Workout,” we introduced the question of whether the computer industry is beginning to experience market saturation. Julia Sager of…
Life’s Too Short to Drink Cheap Wine
Imagine the doctor saying to you, “You have four months to live.” What would you do with your final days? When my best friend…
Engaging the Whole Person in Conversation
I’ve been facilitating group experiences for almost 25 years. One of the first things I learned was the importance of creating a sense of…
Managing For Underperformance: The “Set-Up-To-Fail Syndrome”
One of the most compelling insights of systems thinking is that our perceptions can create our reality. How empowering and humbling to realize that…
System Dynamics Loop Generator
I recently heard about a piece of software that I could use on my iPad to build causal loop diagrams. As a Mac user,…
From Caution to Crisis: The Real Y2K Dilemma
Imagine the following scenario: I go to my grocery store and buy a dozen cans of tuna. I tell the cashier, “I’m stocking up…
Customer Satisfaction–for a Price
How quickly times change. Just a few short years ago, articles in business magazines were lauding the personalized attention lavished on customers by companies…
Choking on Enron
Do you think George Bush was really watching a football game when that pretzel went down the wrong pipe? He was probably getting the…
Reader Response to “Moonlighting in Germany”
In the October “Systems Thinking Workout,” we presented a scenario involving part-time employment in Germany. The article explored the potential ramifications of a new…
Yoga’s Rising Popularity Posing a Problem?
After 5,000 years, has the Hindu practice of yoga reached its “tipping point”? That’s the expression used by sociologists—and popularized by Malcolm Gladwell in…