Tag: QA

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Blowing the Whistle on the Boss: Coaching, Not Refereeing, Your Employees

More than half of U. S. employees said their boss is a referee instead of a coach, according to a recent survey by Development…

The Freedom to Make Better Choices

Richard H. Thaler and Cass R. Sunstein are both professors at the University of Chicago, and where the Chicago school was once famous for…

Personal Computers: From Mania to Market Saturation?

As Robert Samuelson recently wrote in Newsweek, “When something continues for a long time, it’s hard to imagine it ending.” In the personal computer…

Readers’ Response to “Built to Flip”

The Internet Revolution In the past, Initial Purchase Offerings (IPOs) and other lucrative investments in up-and-coming companies were available only to large institutions, to those…

Water, Water Everywhere? A Looming Tragedy of the Commons

“Whenever too many pollutants are discharged into the environment, too much water is pumped from an aquifer or river, or too many fish are harvested…

Reader Response to “European Wine Regulations”

This workout seems to be a classic example of the systemic structure “Interdependent Opposites” (see V8N9). The “Interdependent Opposites” structure reflects the view that…

Systems Thinking Provides a Boost to Quality Professionals

The recently published Conference Board Research Report, A Leadership Prescription for the Future of Quality, noted that the quality function and the role of…

Senior Citizens Discounted by the Airlines

Figures from the Federal Aviation Administration (FAA) show that air travel has doubled every 10 years since the 1960s. Trying to keep up with…

Toolbox: Partnership Coaching

Effective coaching is one of the highest leverage activities available to leaders today for improving individual and group learning and performance. Developing partnerships with…

Reader Response to “Telecommuting: The New Workplace Balancing Act”

In the March issue of The Systems Thinker, we explored the growing phenomenon of telecommuting—including both the benefits and potential dark side of this…