Tag: QA
Showing 10 of 354 results (by popularity)
Reader Response to “Scouting for—and Keeping–Talented Employees”
In a knowledge economy, a company’s success hinges on retaining and leveraging the skills and knowledge of its employees. Many organizations use financial packages,…
Online Shopping: Can the Holiday Boom Last?
Amazon.com Inc., the giant A online bookstore, is a prime example of the challenges facing retailers who want to do more commerce electronically. Even…
Growth from Investment in China?
The Chinese government has been working to avoid many of the economic problems experienced by other Asian nations. By controlling debt and making judicious…
Reader Response to “The Downside of End-of-Quarter Discounts”
Problems created by end-of-quarter discounts are typical examples of the downside of focusing on local goals (in this case, sales targets). Although such actions…
Reader Response to “Will Success Spoil Krispy Kreme Donuts?”
While never having tasted a Krispy Kreme donut (though the “pillowy” softness in the description was almost enough to motivate me to get in…
Reader Response to “Online Shopping: Can the Holiday Boom Last?”
In the February issue of THE SYSTEMS THINKER (Volume 10, Number 1), we launched the new Systems Thinking Workout column. In the column, we…
Reader’s Response to “The Downsizing Dilemma”
As a long-time reader of The Systems Thinker, I was interested in the article “The Downsizing Dilemma.” We at Boeing have been laying off…
Reader Response to “Customer Service–for a Price”
In loop R1, increased customer satisfaction leads to more return business and greater profits. Companies can then choose to invest those funds in areas…
Escaping from the “Bubble Mentality”
With the days growing shorter and kids heading back to school, fall is definitely in the air. The end of the growing season serves…
From “Limits to Growth” to “Life Beyond Growth”
The Club of Rome and the Smithsonian Institute hosted the symposium “Perspectives on Limits to Growth: Challenges to Building a Sustainable Planet” in Washington,…