Tag: QA

Showing 10 of 354 results (by popularity)

Comfort Zones

It’s a good thing we have comfort zones, those ways of acting and thinking that do not cause us stress or require much thought.

Guidelines for Drawing Causal Loop Diagrams

The old adage “if the only tool you have is a hammer, everything begins to look like a nail” can also apply to language.

Using Systems Thinking to Talk with Teens about Texting

Last weekend, the parent network in our town was buzzing. A teen in a neighboring town had invited friends over for a party while…

Facilitating Constructive Meetings

Have you ever dared to count the amount of time you spend in meetings every month? Staff meetings, supervision, board meetings, work groups, strategic…

Healing Troubled Institutions Through Systems Thinking

Acompanion to the PBS documentary, “Good News . . . How Hospitals Heal Themselves,” The Nun and the Bureaucrat: How They Found an…

I Am Your New Neighbor

I have moved to everyone’s neighborhood. No, I am not talking about my spate of real-estate acquisitions or my newfound mastery of time and…

Why Systems Thinking, Why Now?

You’ve heard the news—many U. S. companies are cutting their operations dramatically in response to falling investor confidence, stock prices, and revenues. Many major…

Breaking the Organizational Code of Silence

We’ve all heard the adage “Silence is golden,” but how many of us realize the potentially negative impact that following this old saw can…

Productive Conversations: Using Advocacy and Inquiry Effectively

We can gain leverage for improving conversations by paying attention to advocacy and inquiry. Advocacy is stating one’s views. Describing what I think, disclosing…

Size Does Matter: “Success to the Successful” for American Biotech Firms

Apparently, size does matter these A days—particularly in the American biotech industry. According to Hambrecht and Quist, an investment bank, large biotechnology companies…