In my previous article, Confessions of a Recovering Knower(The Systems Thinker Vol. 16, No. 7), I described my journey from being a knower to…

Empowerment is the process of enabling individuals to adopt new behaviors that further their individual aspirations and those of their organizations. This article presents…

“We change the culture by changing the nature of conversation. It’s about choosing conversations that have the power to create the future.” — Peter…

For many of us in the corporate world, our worst fear is organizational anarchy. We have visions of sky rocketing budgets, plummeting productivity, lack…

Why is it that new organizations start up with great enthusiasm, achieve success in the marketplace, and, just when everything seems to be going…

Storytelling has been around since the dawn of civilization (in fact, as we’ll see, it may have been the first glimmer of light at…

As we look around the world at the fascinating variety of experiments aimed, in one way or another, at accelerating and deepening how organizations…

Why are attempts to transform organizations usually painful and so often unsuccessful? Why is it that, even when leaders recognize the value of the…

Edith was conducting an outplacement seminar designed to offer support to people who had just lost their jobs. Shortly before the session was to…

Metaphors and images are powerful tools that mirror and shape how we perceive and interact with the world. The presumptions we carry about people,…