Category: Articles

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The Tall Order of Taming Change

The world has never been certain – the unknown, unexpected, and unimagined have long been central to the human drama. Still, two themes emerged…

Picture This: Using Learning Pictures to Create Shared Mindset

When interviewed recently about the making of the 1971 film “Duel,” Steven Spielberg spoke about the impossibly tight schedule that the studio had imposed…

Collective Leadership: A Process for Dialogue-Based Profound Change

One afternoon in May 1992, a teenage boy walked into Morning Star Baptist Church in Boston, MA, to attend a classmate’s funeral. Some gang…

Intuition as a Key Factor for Implementing Theory U

As pointed out by many researchers and business coaches, the pace of change and complexity in organizations today is accelerating at an exponential rate.

The Power of “And”: Fostering Creative Teams at Hydro Aluminum

How can we inspire individuals to contribute value to the whole company and not just their group or department? In 1998, Marianne M. Aamodt…

Nourishing a Science for the 21st Century: An Interview with Rose von Thater-Braan

VS: Your work and training have given you an understanding of both Western and Native science paradigms. Is there an easy way to describe the…

Sharing the Bounty, Stewarding the Planet: Systems Thinking for Emerging Leaders

To grapple with the complexity of current challenges, leaders today need training in a variety of sophisticated tools and methodologies. To that end, Sustainability…

Creating Smart Customer Service Representatives

Like many organizations today, Cabletelco Corporation*, a major developer and operator of broadband cable networks, serves its customers via call centers — physical and…

Pea Beans in Ethiopia: Challenges of Creating New Business Models for Sustainable Livelihoods

Ethiopia is a wonderfully unusual place in Africa. It has never been colonized, only occupied by the Italians during World War II for about…

Actions Speak Louder than Words: Understanding the Power of Symbolic Action

Does your company struggle with customer satisfaction? Do your employees fully engage with the mission and values of your organization on your customers’ behalf?…