Category: Articles
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Consultants as Problem Solvers or Capacity Builders?
As we seek ways to cope with the increasing rate and complexity of change affecting our businesses, many of us have begun to recognize…
Learning From Everyday Conflict
Recently the president of a large professional services organization brought in an external consultant to mediate a conflict between two vice presidents. The relationship…
How Learning Works
Recently, I had a long conversation with my fifteen-year-old daughter, Elise, about why she had to learn algebra. I had helped her with a…
Working in an Unhappy Place: Reengaging Disaffected Employees Through Conflict Resolution
Why can’t we all just get along?” asked Rodney King famously, echoing the sentiments of many of us who have at some point or…
The Nature and Creation of Chaordic Organizations
We are living on the knife’s edge of one of those rare and momentous turning points in human history. Liveable lives for our grandchildren,…
The New Facts of Life: Connecting the Dots on Food, Health, and the Environment
A discussion of the interrelations between food, health, and the environment is extremely topical today. Rising food prices together with the price of oil…
It’s Not a Behavioral Problem: It’s the System
Don’t ask systems thinkers for advice on managing performance or staff engagement. They will probably say something pretty fruity, and you’ll wind up frustrated…
A Lifetime of Systems Thinking
When one reaches 80, one is considered to be ripe and ready for picking. Picking usually consists of the pickers asking the pickee to…
The Inner Game of Work: Building Capability in the Workplace
“What would be more interesting to you,” I ask an audience of executives, “engaging in a dialogue on learning how to coach or one…