Category: Articles

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Building Trust and Cohesiveness in a Leadership Team

Over several years, I had developed a strong relationship with the leadership team of a $3 billion division of a Fortune 100 organization. A…

Learning-Directed Leadership in a Changing World

The information-intensive, complex, and dynamic world presents unique challenges for leaders. Never before has information been so available but knowledge been so difficult to…

Collaborative Learning: Real-Time Practice for Knowledge Generation

It’s no surprise to most executives that we are in the early days of a major technological revolution that has had — or will…

A Global System Growing Itself to Death—and What We Can Do About It

The underlying purpose of today’s global economy, most assume, is to transform natural resources into a continuously growing quantity of goods and services for…

Consultants as Problem Solvers or Capacity Builders?

As we seek ways to cope with the increasing rate and complexity of change affecting our businesses, many of us have begun to recognize…

Learning From Everyday Conflict

Recently the president of a large professional services organization brought in an external consultant to mediate a conflict between two vice presidents. The relationship…

Working in an Unhappy Place: Reengaging Disaffected Employees Through Conflict Resolution

Why can’t we all just get along?” asked Rodney King famously, echoing the sentiments of many of us who have at some point or…

What Is the Relationship Between Systems Thinking and Lean?

What is the relationship between systems thinking and lean? That’s a fascinating question, one not so easily answered, because we’re talking about two very…

The New Facts of Life: Connecting the Dots on Food, Health, and the Environment

A discussion of the interrelations between food, health, and the environment is extremely topical today. Rising food prices together with the price of oil…

Both the Parts and Whole: Leadership and Systems Thinking

Leaders operate in the realm of bewildering uncertainty and staggering complexity. Today’s problems are rarely simple and clear-cut. If they were, they would likely…