Many of us are familiar with the following drill: Corporate pushes a new program, and each department must come up with its own plans …

Managers in today’s organizations are continually confronted with new challenges and increased performance expectations. At the same time, they are bombarded by a bewildering …

This year’s annual Systems Thinking in Action Conference explored both the promise and the reality of the learning organization through the theme, “Learning Organizations …

The world economy is in the midst of a profound change—one that is creating huge shifts in the way companies are organizing to provide …

Toolbox Reprint Series Systems Archetypes II Using Systems Archetypes to Take Effective Action More than just a “how-to” guide; this companion guide to our bestselling …

Distinguish Between Actual and Perceived Conditions Perceptions and reality often differ, and it is usually important to capture these differences in your causal diagrams. The …

Imagine picking up a newspaper and reading that the country’s largest petroleum company has petitioned the government to increase the gasoline tax at the …

Daily, we are exposed to information from a multitude of sources: the media, newspapers, radio, T. V., and the Internet. Generally this kind of …

AUTHORS’ NOTE: We’d like to thank and honor Carolyn Baldwin, a pioneering educator and World Café host, for coining the phrase “conversational leadership”; strategic illustrator …

Consider the plight of a small “mom and pop” lawn care company. The owners faced periodic cash shortages due to the cyclical nature of …

We live in an era of massive institutional failure,” says Dee Hock, founder and CEO emeritus of Visa International. We need only look around …

Organizations today suffer from a severe disability when it comes to solving problems. In virtually every organization, regardless of mission and function, people are …

Stop asking so many questions,” many children hear at home. “Don’t give me the question, give me the answer,” many students hear at school.

Trust is a subject close to many people’s hearts. Whenever I make presentations on this subject, I never cease to be amazed by the …

In response to growing environmental and social equity problems, hundreds of private and public “sustainable development” initiatives have blossomed across the globe since the …

In this issue’s Toolbox it may be helpful to lay out the full array of systems thinking tools from which this column draws. You can …

Does your organization focus too much on the short term? Do you often use quick fixes? Do you find yourself saying; “We’ve been in this …

The latest volume of the acclaimed Toolbox Reprint Series, Daniel Kim takes a deeper look at the “signature” patterns of behavior associated with each systems …

What should be the outcome of a systems education? We do not expect most students to spend their lives in front of a computer …

The parable of the blind men and the elephant illustrates how our individual perceptions (what Peter Senge calls our “mental models”) can lead to …

Language has a subtle, yet powerful effect on the way we view the world. English, like most other Western languages, is linear—its basic sentence …

Many readers of The Systems Thinker are familiar with the systems archetypes developed in the mid- 1980s based on the work of Jay Forrester, …

Systems thinking is different from most other problem-solving tools because it takes into account the fact that we are a part of the system …

So you’ve read The Fifth Discipline, attended the Pegasus “Systems Thinking in Action” Conference, bought simulation software, and created your first computer models. You’re …

If the element in greatest evidence in a school system is “young people,” and the second most prevalent feature is “desks,” surely a close …

Today’s workforce represents a broad range of age groups. As a result of college internships, modern healthcare, antidiscrimination laws, and a plethora of lifestyle …

Decision-makers often turn to computer models when they face a problem too “big” to grasp all at once. Having the computer keep track of …

Systems thinking began as a set of analytic tools, but perhaps its greatest impact is as a language for collective inquiry, learning, and action.

Total Quality Control and systems thinking have complementary strengths that can greatly enhance an organization’s ability to improve its performance. How? Through a more balanced …

The Systems Thinker (TST): What are the two or three new big ideas for management in the 21st century? Peter Senge: Organizations will have to …

As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations …

Just the other day, a colleague made a comment reminiscent of so many similar remarks:, “You worked in a hospital. You understand all there …

TEAM TIP Although this article focuses specifically on the issue of weight management, some of the lessons are relevant for organizational issues; for …

Are we failing to adequately prepare our business leaders? Since an article in the Harvard Business Review on the topic more than 30 years …

You’ve heard the news—many U. S. companies are cutting their operations dramatically in response to falling investor confidence, stock prices, and revenues. Many major …

TEAM TIP Apply this method to anticipate— and avoid—unintended consequences before taking action. Irecently read an article by Daniel Aronson called “Targeted …

Where there are people, there is conflict. It affects us all. The failure to communicate effectively, or to communicate at all, is a leading …

The systems thinking community has always considered stock and flow diagrams to be important tools, and recognition of their key place in the …

Either way you spell it, this former CEO’s name is “mud.” Though the pun may be entertaining, the result of failing to explore “unthinkable” …

An old Winnie the Pooh cartoon sketch shows Christopher Robin dragging Edward the Bear down a set of stairs by one arm, while the …

You are fly fishing, standing knee-deep in the Housotonic River, which tumbles down the western edge of Connecticut. As you cast for the fifth …

Once you have a basic knowledge of stocks and flows, you can begin converting CLDs to stock and flow diagrams. The steps we describe …

Over the years, many people devoted to sustainability have used the phrase “the triple bottom line” to articulate strategy. They don’t focus solely on …

TEAM TIP Look for things that rise and fall in your organization, such as employee motivation, product sales, progress on goals, etc. What are …

We are living on the knife’s edge of one of those rare and momentous turning points in human history. Liveable lives for our grandchildren, …

All you need to do is read the paper or watch the news to realize that the world is becoming more difficult to understand …