This handy pocket guide presents a comprehensive example of how to actually use the Matrix. Includes step-by-step instructions. Download the PDF file .

The first three systems thinking skills help you establish an extensive (breadth) and intensive (depth) boundary for your mental or computer-based model. The next…

Roger and his wife June had been struggling with differing views about how to bring up their children. Recently, Roger attended a program about…

Peasants in southwest France have been selling smelly but delicious black truffles to restaurants for more than $600 a kilo (2.2 lb). Not surprisingly,…

In The Fifth Discipline, Peter Senge posed the question, “How can a team of committed managers with individual IQs above 120 have a collective…

Making individual mental models explicit is only one step toward fostering organizationwide learning. Since perceptions of reality can vary widely among different people in…

The topics elementary- and middle-school students today study are complex and often difficult to understand. Seldom is an issue as simple as it appears…

This handy pocket guide shows you what the Matrix looks like, and helps you take the first step in diagnosing your organization’s current reality. Includes…

It’s a good thing we have comfort zones, those ways of acting and thinking that do not cause us stress or require much thought.

Although the parable of the boiled frog has become a familiar story in organizational learning circles, it does not yet seem to prevent organizations…

Consider all the learning that occurs as people move from place to place inside and outside an organization, carrying insights and ideas from one…

“We change the culture by changing the nature of conversation. It’s about choosing conversations that have the power to create the future.” — Peter…

TEAM TIP Apply this method to anticipate— and avoid—unintended consequences before taking action. Irecently read an article by Daniel Aronson called “Targeted…

We judge others by what they do; we judge ourselves by our intentions.” “What you do thunders so loud, I can’t hear what you…

“TEACHER seeks pupil. Must have an earnest desire to save the world. Apply in person.” Thus begins Ishmael, a compelling exploration of our shared assumptions…

Today’s workforce represents a broad range of age groups. As a result of college internships, modern healthcare, antidiscrimination laws, and a plethora of lifestyle…

For the past 15 years or so, I have told audiences a story about how my perception of what determines good business performance has…

I grew up and was educated in Rome, Italy. The European didactic style tends to be more theoretical and less interactive than that of…

As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations…

Suppose you have just been appointed the CKO—Chief Knowledge Officer—of your organization. You are responsible for managing the company’s knowledge capital, including how it…

Imagine you are the human resources director for a company in a rapidly growing industry. Your latest strategy meeting focused on developing a human…

It’s Monday morning. You’ve just settled in at your desk to catch up on some reading, when the phone rings. The program manager of the…

Stress management — long the domain of psychiatrists and therapists — is increasingly being recognized by corporate America as a critical workforce issue. The reason…

Imagine you are part of a healthcare team that has developed a computer model to grapple with the complex and often conflicting factors involved…

Leaders like to think that good planning and solid management are the keys to successful change. Yet too often their best efforts, combining their…

The first part of this article, which appeared in the previous issue of The Systems Thinker (May 2010, Vol. 21 N. 4), introduced the “people-in-context”…

World events over the past several years have highlighted the need for new ways of exercising leadership. Such events include the ongoing crisis in…

Thanks to the recently revised science and environmental sustainability education standards in the Washington State K–12 system, teachers are now required to teach and…

The goal of education for sustainability (EFS) is “to develop in young people and adults new knowledge and new ways of thinking needed to…

This is a story about what happened to a group of technical managers working in a multinational corporation, the Big Can Corporation (BCC)*, when…

Hi, my name is Brian and I am a recovering knower. But for the grace of God, and the disciplines of organizational learning, I…

Managers in today’s organizations are continually confronted with new challenges and increased performance expectations. At the same time, they are bombarded by a bewildering…

Corporations today face many pressures to become “lean.” Unfortunately, most people also attach “mean” to lean, which can lead us to confuse leanness with…

About seven years ago, a Fortune 100 corporation began a three-year, $2 million organizational experiment. The goal was to gain a sustainable competitive advantage…

The recent decline of well-established firms and the perceived need for corporate renewal has fueled a growing interest in the topic of organizational learning.

Building learning organizations requires more than just “re-engineering” our existing structures. It requires a whole new vision of what organizations can become and a…

It’s another busy night in the hospital emergency room. Several car accident victims have been rushed into surgery, one little boy is having a…

The 1990s are shaping up to be a decade of dramatic changes. The recent shake-ups at IBM and General Motors are ominous signs that…

This month we continue our look at Graphical Function Diagrams (GFD). GFD’s help us visually see how two variables are interrelated by plotting the relationship…

Years ago, before diversity became an almost faddish concern for managers everywhere, a wise older gentleman, John Bemis, helped me see the deep connections…

In Synchronicity: The Inner Path of Leadership, Joe Jaworski illuminates the nature of the choice to lead and the profound worldview out of which…

You have had some success with visionary planning and now you intend to begin using “systems thinking” to help achieve your vision. In fact you…

We live in a time of massive institutional failure, collectively creating results that nobody wants. Climate change. AIDS. Hunger. Poverty. Violence. Terrorism. Destruction of…

The information-intensive, complex, and dynamic world presents unique challenges for leaders. Never before has information been so available but knowledge been so difficult to…

Recently, I had a long conversation with my fifteen-year-old daughter, Elise, about why she had to learn algebra. I had helped her with a…

Recently the president of a large professional services organization brought in an external consultant to mediate a conflict between two vice presidents. The relationship…

A discussion of the interrelations between food, health, and the environment is extremely topical today. Rising food prices together with the price of oil…

We are living on the knife’s edge of one of those rare and momentous turning points in human history. Liveable lives for our grandchildren,…

Why can’t we all just get along?” asked Rodney King famously, echoing the sentiments of many of us who have at some point or…