Daily, we are exposed to information from a multitude of sources: the media, newspapers, radio, T. V., and the Internet. Generally this kind of …

The latest volume of the acclaimed Toolbox Reprint Series, Daniel Kim takes a deeper look at the “signature” patterns of behavior associated with each systems …

Many readers will recognize this scenario: A group in your department is planning a highly complex project, but the conversations you’re hearing about it …

In response to growing environmental and social equity problems, hundreds of private and public “sustainable development” initiatives have blossomed across the globe since the …

In this issue’s Toolbox it may be helpful to lay out the full array of systems thinking tools from which this column draws. You can …

The world economy is in the midst of a profound change—one that is creating huge shifts in the way companies are organizing to provide …

Imagine picking up a newspaper and reading that the country’s largest petroleum company has petitioned the government to increase the gasoline tax at the …

Does your organization focus too much on the short term? Do you often use quick fixes? Do you find yourself saying; “We’ve been in this …

Many readers of The Systems Thinker are familiar with the systems archetypes developed in the mid- 1980s based on the work of Jay Forrester, …

Trust is a subject close to many people’s hearts. Whenever I make presentations on this subject, I never cease to be amazed by the …

The “learning organization” is fast becoming a corporate buzzword. Many companies are jumping on the bandwagon without really understanding what a learning organization is, or …

The drive toward improvement has become a way of life in corporations today. Total Quality Management, Business Process Reengineering, and other improvement techniques have …

Every so often in the world of business, we see an enterprise that, after years of steady progress and growth, suddenly experiences a drastic …

The parable of the blind men and the elephant illustrates how our individual perceptions (what Peter Senge calls our “mental models”) can lead to …

Systems thinking has been described as a language for talking about the complex, interdependent issues managers face every day. Within that framework, causal loop …

So you’ve read The Fifth Discipline, attended the Pegasus “Systems Thinking in Action” Conference, bought simulation software, and created your first computer models. You’re …

B definition, a problem is any stimulus, question, task, phenomenon, or discrepancy for which we don’t immediately have an answer or solution. We are …

Consider any complex, potentially volatile issue — Arab-Israeli relations; the problems between the Serbs, Croats, and Bosnians; the U.S. deficit, healthcare costs, or labor/management …

How many times have we heard statements like these and simply accepted them as “the way things are?” CEOs and other top executives talk …

Your division has been plagued by late launches in its last five new products, and now management has charged you with “getting to the …

Individual Practice Becoming a seasoned systems thinker starts with a strong commitment to developing your own awarenesses and skills. Ask Different Questions. Systems thinking offers …

Systems thinking is different from most other problem-solving tools because it takes into account the fact that we are a part of the system …

The systems thinking community has always considered stock and flow diagrams to be important tools, and recognition of their key place in the …

If the element in greatest evidence in a school system is “young people,” and the second most prevalent feature is “desks,” surely a close …

All you need to do is read the paper or watch the news to realize that the world is becoming more difficult to understand …

As readers of this newsletter are aware, systems thinking is evolving as an alternative to the old paradigms. Richard Mattessich wrote that “systems thinking …

Any time you hear the phrase, “Here we go again” in response to a problem, it is a clue that a pattern is in …

The way people talk together in organizations is rapidly becoming acknowledged as central to the creation and management of knowledge. According to Alan Webber, …

Creating learning organizations takes more than a collection of individuals working toward the same cause; it requires building a community of learners who are …

Decision-makers often turn to computer models when they face a problem too “big” to grasp all at once. Having the computer keep track of …

The first thinking skill in the systems thinking paradigm is Dynamic Thinking. It comes first because you must be able to think dynamically in …

Total Quality Control and systems thinking have complementary strengths that can greatly enhance an organization’s ability to improve its performance. How? Through a more balanced …

When something goes wrong in an organization, the first question that is often posed is, “Whose fault is it?” When there’s data missing in …

Many leaders feel starved for time. Working under the assumption that longer hours lead to improved productivity, they drive themselves and others to increase …

The Systems Thinker (TST): What are the two or three new big ideas for management in the 21st century? Peter Senge: Organizations will have to …

What should be the outcome of a systems education? We do not expect most students to spend their lives in front of a computer …

As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations …

Making individual mental models explicit is only one step toward fostering organizationwide learning. Since perceptions of reality can vary widely among different people in …

Just the other day, a colleague made a comment reminiscent of so many similar remarks:, “You worked in a hospital. You understand all there …

Language has a subtle, yet powerful effect on the way we view the world. English, like most other Western languages, is linear—its basic sentence …

The goal of education for sustainability (EFS) is “to develop in young people and adults new knowledge and new ways of thinking needed to …

Are we failing to adequately prepare our business leaders? Since an article in the Harvard Business Review on the topic more than 30 years …

Making mental models explicit can enhance both individual and organizational learning by making individual learning more accessible and therefore more easily transferable to the …

Contrary to popular opinion, learning is not the process of merely accumulating more information. You have “learned” something only when you can produce a …

We can gain leverage for improving conversations by paying attention to advocacy and inquiry. Advocacy is stating one’s views. Describing what I think, disclosing …

You’ve heard the news—many U. S. companies are cutting their operations dramatically in response to falling investor confidence, stock prices, and revenues. Many major …

TEAM TIP Apply this method to anticipate— and avoid—unintended consequences before taking action. Irecently read an article by Daniel Aronson called “Targeted …

Where there are people, there is conflict. It affects us all. The failure to communicate effectively, or to communicate at all, is a leading …