B definition, a problem is any stimulus, question, task, phenomenon, or discrepancy for which we don’t immediately have an answer or solution. We are …

The “learning organization” is fast becoming a corporate buzzword. Many companies are jumping on the bandwagon without really understanding what a learning organization is, or …

Your division has been plagued by late launches in its last five new products, and now management has charged you with “getting to the …

Attempting to bring about organizational change through the internal transformation of individuals is difficult, yet it may be the most effective way. The belief …

Imagine picking up a newspaper and reading that the country’s largest petroleum company has petitioned the government to increase the gasoline tax at the …

Trust is a subject close to many people’s hearts. Whenever I make presentations on this subject, I never cease to be amazed by the …

Jorge Valchez is an organizational development consultant at International Chocolate, Inc., a (fictional) confectionery company. A few years ago, he picked up a copy …

As of 1993, Sigma Tech (a fictional name) was one of the most successful small corporations in the U.S. The company’s business was both …

The drive toward improvement has become a way of life in corporations today. Total Quality Management, Business Process Reengineering, and other improvement techniques have …

The parable of the blind men and the elephant illustrates how our individual perceptions (what Peter Senge calls our “mental models”) can lead to …

The systems thinking community has always considered stock and flow diagrams to be important tools, and recognition of their key place in the …

So you’ve read The Fifth Discipline, attended the Pegasus “Systems Thinking in Action” Conference, bought simulation software, and created your first computer models. You’re …

Fortune magazine recently labeled the U.S. school system “our most endangered institution,” highlighting a growing national concern about the quality of education in America. Steadily …

Take a moment to put on a new set of glasses. Change your perspective. Consider, for a moment, that the most widespread and pervasive …

The first thinking skill in the systems thinking paradigm is Dynamic Thinking. It comes first because you must be able to think dynamically in …

System thinking tools, such as causal loop diagrams, foster high-quality thinking, communication, and decision-making in teams. But plunging into the realm of complex, dynamic …

Many leaders feel starved for time. Working under the assumption that longer hours lead to improved productivity, they drive themselves and others to increase …

Individual Practice Becoming a seasoned systems thinker starts with a strong commitment to developing your own awarenesses and skills. Ask Different Questions. Systems thinking offers …

The goal of education for sustainability (EFS) is “to develop in young people and adults new knowledge and new ways of thinking needed to …

Everything is connected. A child randomly kicks the elephant on the mobile hanging over her crib, and the other members of the aerial zoo …

All you need to do is read the paper or watch the news to realize that the world is becoming more difficult to understand …

Interest in systems concepts is reviving and broadening. However, the sheer size of the field poses a dilemma for both newcomers and those who …

Bank failures, health insurance rate hikes, and the troubles of auto manufacturers provide recent examples of the vulnerability of big, fast-changing systems and the …

Any time you hear the phrase, “Here we go again” in response to a problem, it is a clue that a pattern is in …

The way people talk together in organizations is rapidly becoming acknowledged as central to the creation and management of knowledge. According to Alan Webber, …

Margaret Wheatley describes vision not just as a destination but as a field that permeates the organization, affecting all employees who bump against it.

Creating learning organizations takes more than a collection of individuals working toward the same cause; it requires building a community of learners who are …

Much has been written over the years about leadership — the skills required, the dynamics involved, the characteristics displayed by outstanding leaders, and so …

The Milwaukee Area Technical College (MATC) is the largest two-year technical college in the U.S., serving nearly 70,000 students with an annual budget of …

Your daughter was sick last night and you didn’t get much sleep. Tony’s car was rear-ended on the way to the office. Vivian has …

You have probably already learned about the importance of distinguishing among events, patterns, and structure. But still, you may be finding it difficult to …

Iam working sixty hours a week and don’t see an end in sight.” “If we don’t meet this quarter’s profit projections, heads will roll!” …

Using a systems thinking approach can expand our understanding of a particular problem or issue by helping us view our actions in the context …

Total Quality Control and systems thinking have complementary strengths that can greatly enhance an organization’s ability to improve its performance. How? Through a more balanced …

When something goes wrong in an organization, the first question that is often posed is, “Whose fault is it?” When there’s data missing in …

If you’re reading The Systems Thinker®, you probably have at least a general sense of the benefits of applying systems thinking in the work-place.

Despite significant advances in personal computers and systems thinking software over the last decade, learning to apply systems thinking effectively remains a tough nut …

What should be the outcome of a systems education? We do not expect most students to spend their lives in front of a computer …

As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations …

Are we failing to adequately prepare our business leaders? Since an article in the Harvard Business Review on the topic more than 30 years …

Systems thinking is different from most other problem-solving tools because it takes into account the fact that we are a part of the system …

Contrary to popular opinion, learning is not the process of merely accumulating more information. You have “learned” something only when you can produce a …

We can gain leverage for improving conversations by paying attention to advocacy and inquiry. Advocacy is stating one’s views. Describing what I think, disclosing …

How we act depends on how we understand the situation we are in. Our understandings often seem obvious to us, as if they were …

Why can’t we all just get along?” asked Rodney King famously, echoing the sentiments of many of us who have at some point or …

If the element in greatest evidence in a school system is “young people,” and the second most prevalent feature is “desks,” surely a close …

Why are attempts to transform organizations usually painful and so often unsuccessful? Why is it that, even when leaders recognize the value of the …

Leadership traditionally has been thought of as “doing the right thing” while management has been defined as “doing things right.” Contemporary leadership combines these …

TEAM TIP Look for things that rise and fall in your organization, such as employee motivation, product sales, progress on goals, etc. What are …